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Survey Shows Honeymoon Disasters Often Due to Couples Choosing the Wrong Resort
(PRWEB) August 27, 2007 -- Honeymooner's Review Guide reports that often couples just choose the wrong resort. Are these inferior resorts? No, nearly 85% of the hotels that couples rated as the worst honeymoon hotels were rated by other couples as "good" or better. Nearly 50% were rated "very good", and 12% were rated "Excellent". So, what's going on? Why such low scores?
Although highly recommended on other websites, many of these hotels did not score high for honeymoon vacations or romance. A resort, which is great for families, young children and teenagers, may not be a good choice for couples seeking romance. Low scores in major resorts reflect that couples sometimes choose their resorts based upon general ratings rather than whether the resort is suitable for a romantic stay.
Those dissatisfied with major hotel chains, which cater to honeymoon couples, had specific complaints. Couples arrived to find that the rooms that they booked were unavailable, overbooked, with a long delay and hassle. A few had nice rooms but with two double beds, instead of the requested king size. Often complaints were not addressed satisfactorily and resort staff were unsympathetic and even rude. The study found that both highest and lowest of troubled reviews were in the same hotel chains. The lowest scoring had guest relations issues rather than issues of poor property maintenance or cleanliness. Another common theme was related to perceived value. Of disenchanted honeymoon couples, nearly half (47%) considered their stay overpriced and of poor value. Resorts otherwise viewed and rated as good to exceptional were seen as negative due to unfulfilled expectations.
Poorly scoring hotels ranged in price, size and chain affiliation. Many are well known chains, some all-inclusive, and others targeted destination weddings and honeymoons. For the lowest scoring reviews, these top four categories accounted for 95% of complaints:
Room Related Complaints- 35% Poor Service, Unfriendly & Rude Staff- 33% Property Poorly Maintained- 16% Cleanliness and Health Issues - 11%
The message to resort management is guest relations is paramount. For couples, do your homework. After choosing a destination and several potential resorts, check them out, talk to your travel agent or a honeymoon specialist; use the internet to obtain information and reviews, not just on one website, but on many. Visit forums, check out blogs, read reviews, and be sure the resort meets your personal tastes and preferences. If you do not want young children and teenagers, be sure that your resort does not cater to them. If a pristine beach is all-important, be sure to check out the resort's beach, or you may end up with a rocky, yet beautiful setting. Is good cuisine of paramount importance? Be sure that if you are considering an all-inclusive, it warrants your taste buds.
Research, research, & more research is the advice at www.honeymoonersreviewguide.com with a database of over 3000 resorts, which range in price and amenities. Couples have different needs and many times those are financial, but the website tries to select only those that are of good value and drops those which returning couples indicate are not. To read true-life honeymoon disasters, go to http://www.honeymoonersreviewguide.com/planning/disasters.html To read how to avoid them, go to http://www.honeymoonersreviewguide.com/planning/avoid_honeymoon_disasters.html
Couples are welcome and encouraged to post their reviews and complete a short survey to help other couples planning their destination weddings and honeymoons by going to: http://www.keysurvey.com/survey/75547/7c8c/
The above statistics are taken from the continuous surveying of honeymoon couples performed by Honeymooner's Review Guide. The great majority of respondents were from the USA and others from Canada, Europe, Australia, India, New Zealand, Singapore, and South Africa. Information on the company is available on its website, http://www.honeymoonersreviewguide.com/
Media Contact: Ron Haller, Chief Editor ron @ honeymoonersreviewguide.com 951-277-9853
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This press release has been reprinted from PRWEB per the terms and conditions of the copyright notice.
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